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Need to claim urgently? At Max Bupa Health Insurance, we provide the best services to make claiming as simple and straightforward as it possibly can be. Just follow these simple steps below to claim:
Cashless Hospitalization for Network Hospitals (Planned Hospitalization)
Select and approach insurance / corporate / TPA helpdesk of our network hospital [recommended atleast 72 hours before treatment]*
For identification purposes, use Passport, Voters' Card, PAN Card or Driver's Licence along with your Max Bupa Health Card or Policy Number.
Network hospital would check your identity for validation and submit pre-authorization form to us
We provide our decision to the hospital within 4 hours, when no further document is required.
We may assign a relationship manager to make the hospitalization simple for you
Get admitted for treatment and sign all documents, forms and invoices on discharge
We make payments to the hospital for pre-approved treatment and as per policy terms and conditions
Online chat is available from Monday to Saturday - 10:00 AM to 06:00 PM