We believe you should focus on the treatment of your loved ones rather than running after claim settlement. Therefore, all claims are processed directly by our own customer services team.
You can access cashless facility at your nearest hospital.
We cover cost of medical treatment while you or your insured family members are hospitalized for treatment.
We reimburse medical expenses incurred due to Illness up to 30 days period immediately before you get admitted to a hospital and 60 days immediately after you get discharged from a Hospital.
We cover all day care treatments, not a select few. However, such a procedure should not be in the outpatient department of a hospital.
You can opt for 2 year policy tenure & avail discount.
A lumpsum payment for each day of hospitalisation in addition to the in-patient treatment benefits is made. This benefit is over and above the sum insured. The benefit is payable for up to 30 days of hospitalisation.
We also cover the ambulance expenses to transfer the policyholder following an emergency to the nearest hospital. These expenses are paid once we have accepted an In-patient claim.
Medical Expenses for an organ donor’s treatment for the harvesting of the organ donated is also covered.
You will save tax under Section 80D of the Income Tax Act when you buy a Max Bupa health insurance policy. Tax benefits are subject to changes in the tax laws, please consult your tax advisor for more details.
Once insured with us, you will always remain our customers. We assure you renewability for life with no extra loadings based on your claim history.
We endeavor for transparency and complete satisfaction and therefore, our policies are transparent and easy to understand. If you are not satisfied, we provide a 15 day free look period within which you can cancel your plan stating the reason.
In case a bed in the hospital is unavailable or on advice of the attending medical practitioner, treatment is administered at home; we pay for medical treatment taken at home, which would otherwise have required hospitalization.
As a Max Bupa Policy holder you can access your own page on the our website for storing your claims history, your favourite health information, your health profile, including records of tests you may have taken while enrolling with us.
You get the option to choose between a National or Local Cashless hospital network as per your specific needs.
We cover all reasonable and customary charges upto Rs 2000 a day.
You can opt for 2 year policy tenure & avail discount.
A lumpsum payment of Rs 2000/Day for each day of hospitalisation in addition to the in-patient treatment benefits is made. This benefit is over and above the sum insured. It is payable for up to 30 days of hospitalization in any one policy year.
We cover all reasonable and customary charges upto Rs 4000 a day.
• Default policy term for all plans is one year. You can choose a 2 year terms as well.
• We will only pay 80% of any amount we assess for payment or reimbursement if the claim has been made by an insured person above the age of 65 years.
• We will not cover treatment during the first 30 days of the policy, unless the treatment needed is a result of an Accident or emergency. This waiting period does not apply for renewal Policy.
• Benefits will not be available for Pre-existing Diseases until 48 months of continuous coverage from first policy start date.
• Some conditions will be subject to a waiting period of 24 months and will be covered in the third policy year only.
Please do read more about the common exclusions in the policy here .
You talk to us directly, not through any third parties. All your claims and service
requests are settled directly by us because we believe you should focus on the treatment
of your loved ones rather than running after claim settlement.
Our policies are transparent and easy to understand. If you are not satisfied, we
provide a 15 day free look period within which you can cancel your plan stating
We assure you renewability for life. At renewal there are no extra loadings based
on your claim history. You pay premium based on your completed years of age, rather
than individual premium based on your claim history.
As a Max Bupa Policy holder you can access your own page on the Max Bupa website
for storing your claims history, your favouritehealth information, your health profile,
including records of tests you may have taken while enrolling with us.
There are various ways in which you can purchase this policy:
Online: On purchase of this plan online your policy will be generated almost instantly along with your policy kit and card. This is applicable for cases which do not require further underwriting or medical checkup. While all our plans including Heartbeat and Health Assurance are available for purchase through this mode, our online special plan Health@Companion can be bought only through this mode.
Telephone: If you wish to know more about Max Bupa’s Health Insurance Plans, please speak to our specially trained sales team or your local advisor. Call us on Phone 1800 3010 3333 (Toll Free) between 9 am and 6 pm India time (Monday to Saturday) or click on ‘Click to arrange a call’ to buy the policy over the phone or to fix up an appointment.
Branch: Please visit our branch in your city. The complete list of branch locations is available in the Contact Us section of the website
You have the option of buying a health insurance policy for a period of one year or two years. You will be able to get discounts on purchase of a policy for two years. This is applicable for Heartbeat (Individual and Family Floater) and Health@Companion (Individual and Family Floater) plans on the premium for the second year only. At the end of your insurance period you need to renew your policy if you wish to continue being covered, without a break.
Yes. You can avail a tax benefit available under Section 80D of the Income Tax Act 1961 by buying a health insurance policy. Every taxpayer can avail an annual deduction of Rs. 15,000 from his/her taxable income for health insurance premium for self and dependants. For senior citizens, this amount is Rs. 20,000. Please note that you will have to show the proof of payment of premium. (Section 80D benefit is different from the exemption of Rs 1,00,000 under Section 80 C). These benefits are as per prevalent applicable tax laws. We advise you to consult your tax advisor for further details or clarifications.
A medical checkup may be necessary when you sign up for a new health insurance policy. However, medical checkups are not usually needed for renewal of policies. It is in your best interests to undergo a medical check-up at the time of enrollment so that when you need us, we‘re there to provide speedy and efficient support and faster settlement of claims.
The Annual Insurance Cover amount is the maximum amount payable during the year in the event of one or more claims. It is also known as ‘sum insured’ and ‘sum assured’. The premium of the policy is also dependent on the annual insurance amount that you choose.
Of course. You can cover your family residing in India under one policy. Your health insurance policy can be used by you all across India. For cashless facility, all you need to do is check for a Max Bupa network hospital near your place of residence. You can also get your claims reimbursed if you get treated at a hospital which is not in Max Bupa’s hospital network.
Gender of the eldest insured
Here you can augment your hospitalization cover with additional covers like a comprehensive
Critical Illness cover, a Personal accident cover & a Hospital Cash benefit
From covering 20 critical illnesses to offering renewal bonus, we have a well thought
through plan for you. You can add a cover of Rs. 3 Lakh here
An accident not only results in irreversible life changing disability, it also exhausts
all your savings of a lifetime. You can add a Personal Accident Cover of Rs 5 Lakh
Besides hospital bills, there are miscellaneous and incidental expenses that may
leave a burning hole in your pocket. You can add a Hospital cash benefit of Rs 1000/day
of hospitalization here
Our Family Floater health insurance plan is affordable & comprehensive, designed keeping in mind the nuclear family (you, your spouse and upto 4 children). Direct claim settlement, cashless facility, and assured plan renewal for life are some of the key benefits.
Online chat is available from Monday to Saturday - 10:00 AM to 06:00 PM