GoActive Family Plan | Comprehensive Health Insurance Plan in India | Max Bupa

Day Care Treatments

Get coverage for procedures that don't need hospitalisation

Early age AdvantAGE

Avail a lifetime discount of 10% if you buy at or before 35 years of age

OPD Consultations

Stay worry-free as we cover up to 10 doctor consultations

Health Coach(Optional benefit)

Talk to a personal health coach & achieve your health goals daily

No Room Rent sub-limit

Covered for rooms(except suite or above) for SI ₹ 5 lakhs & above

Diagnostic Tests

Book your diagnostic tests on a cashless basis

Know what’s covered under GoActive ™ Health Insurance Plan

Search for diseases covered in the GoActive™ health insurance plan or check out all the policy features


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Get cashless coverage for hospitalisation expenses for all insured members at network hospitals


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The policy covers expenses 90 days before hospitalisation and 180 days post discharge


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Get cashless coverage for all hospital accommodations (except suite or above) under this policy. (for Sum Insured of ₹ 5 lakh and above)


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The policy will reimburse you for the medical treatment taken at home on account of unavailability of a hospital bed or the doctor’s advice.


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Pick tests based on your needs and avail cashless health check-ups at any of Max Bupa network hospitals or clinics


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The policy covers the cost of ambulance . These expenses are paid once we have accepted the In-patient claim


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Choose the health insurance that pays for your doctor visits. Avail 10 OPD consultations within Max Bupa’s network either on cashless or reimbursement basis

Standout Features

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In case of exhaustion of the base sum insured, get up to 100% of your base sum insured as a refill


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Get rewarded for starting early! If you are younger than 35, you will get a discount of 10% in the first policy year base premium and all subsequent renewals


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Increase your sum Insured by 10% on every renewal. The benefit will be provided for every policy year as long as the policy is renewed or until you opt out


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Talk to a personal health coach for personalised services to reach your fitness goals


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Medical expenses for an organ donor’s In-patient treatment for the harvesting of the organ is also covered


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There are no third-party agents involved. Get your claims processed painlessly by our customer service team directly

Add-on Features​

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Optional Benefits:



Additional 10% of Base Sum Insured every policy year at renewal for policy lifetime.

Health Coach

Personalised Health Coaching

Personal Accident Cover

-Accident Death

-Accident Permanent Total Disability

-Accident Permanent Partial Disability

Up to Rs. 50 Lac as per plan eligibility


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Permanent Exclusions

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Investigation & Evaluation

Expenses related to any admission primarily for diagnostics and evaluation purposes only are excluded.

Any diagnostic expenses which are not related or not incidental to the current diagnosis and treatment are excluded.

Rest Cure, rehabilitation and respite care

Expenses related to any admission primarily for enforced bed rest and not for receiving treatment. This also includes:

Custodial care either at home or in a nursing facility for personal care such as help with activities of daily living such as bathing, dressing, moving around either by skilled nurses or assistant or non-skilled persons.

Any services for people who are terminally ill to address physical, social, emotional and spiritual needs.

Obesity/ Weight Control

  • Expenses related to the surgical treatment of obesity that does not fulfil all the below conditions:
  • Surgery to be conducted is upon the advice of the Doctor.
  • The surgery/Procedure conducted should be supported by clinical protocols.
  • The member has to be 18 years of age or older and;
  • Body Mass Index (BMI);
  • greater than or equal to 40 or
  • greater than or equal to 35 in conjunction with any of the following severe co-morbidities following failure of less invasive methods of weight loss:
  • Obesity-related cardiomyopathy
  • Coronary heart disease
  • Severe Sleep Apnea
  • Uncontrolled Type2 Diabetes

Change-of-Gender treatments

Expenses related to any treatment, including surgical management, to change characteristics of the body to those of the opposite sex.

Cosmetic or plastic Surgery

Expenses for cosmetic or plastic surgery or any treatment to change appearance unless for reconstruction following an Accident, Burn(s) or Cancer or as part of medically necessary treatment to remove a direct and immediate health risk to the insured. For this to be considered a medical necessity, it must be certified by the attending Medical Practitioner.

Hazardous or Adventure sports

Expenses related to any treatment necessitated due to participation as a professional in hazardous or adventure sports, including but not limited to, para-jumping, rock climbing, mountaineering, rafting, motor racing, horse racing or scuba diving, hand gliding, sky diving, deep-sea diving.

Breach of law

Expenses for treatment directly arising from or consequent upon any Insured Person committing or attempting to commit a breach of law with criminal intent.

Excluded Providers

Expenses incurred towards treatment in any Hospital or by any Medical Practitioner or any other provider specifically excluded by Us and disclosed in Our website / notified to the Policyholders are not admissible. However, in case of life threatening situations or following an Accident, expenses up to the stage of stabilization are payable but not the complete claim.

The complete list of excluded providers can be referred to on our website.

Treatment for, alcoholism, drug or substance abuse or any addictive condition and consequences thereof.

Treatments received in heath hydros, nature cure clinics, spas or similar establishments or private beds registered as a nursing home attached to such establishments or where admission is arranged wholly or partly for domestic reasons.


Dietary supplements and substances that can be purchased without prescription, including but not limited to vitamins, minerals and organic substances unless prescribed by a Medical Practitioner as part of Hospitalization claim or Day Care procedure

Refractive Error

Expenses related to the treatment for correction of eye sight due to refractive error less than 7.5 dioptres.

Unproven Treatments

Expenses related to any unproven treatment, services and supplies for or in connection with any treatment. Unproven treatments are treatments, procedures or supplies that lack significant medical documentation to support their effectiveness.

Sterility and Infertility

  • Expenses related to sterility and infertility. This includes:
  • Any type of contraception, sterilization
  • Assisted Reproduction services including artificial insemination and advanced reproductive technologies such as IVF, ZIFT, GIFT, ICSI
  • Gestational Surrogacy
  • Reversal of sterilization


Medical treatment expenses traceable to childbirth (including complicated deliveries and caesarean sections incurred during Hospitalization) except ectopic pregnancy;

Expenses towards miscarriage (unless due to an Accident) and lawful medical termination of pregnancy during the Policy Period.

Ancillary Hospital Charges

Charges related to a Hospital stay not expressly mentioned as being covered. This will include RMO charges, surcharges and service charges levied by the Hospital.


Circumcision unless necessary for the treatment of a disease or necessitated by an Accident.

Conflict & Disaster:

Treatment for any Injury or Illness resulting directly or indirectly from nuclear, radiological emissions, war or war like situations (whether war is declared or not), rebellion (act of armed resistance to an established government or leader), acts of terrorism.

External Congenital Anomaly:

Screening, counseling or treatment related to external Congenital Anomaly.

Dental/oral treatment:

Treatment, procedures and preventive, diagnostic, restorative, cosmetic services related to disease, disorder and conditions related to natural teeth and gingiva except if required by an Insured Person while Hospitalized due to an Accident.

Hormone Replacement Therapy:

Treatment for any condition / illness which requires hormone replacement therapy.

Multifocal Lens and ambulatory devices such as walkers, crutches, splints, stockings of any kind and also any medical equipment which is subsequently used at home.


Sexually transmitted Infections & diseases (other than HIV / AIDS):

Screening, prevention and treatment for sexually related infection or disease (other than HIV / AIDS).

Sleep disorders:

Treatment for any conditions related to disturbance of normal sleep patterns or behaviors.

Any treatment or medical services received outside the geographical limits of India.

Unrecognized Physician or Hospital:

  • Treatment or Medical Advice  provided by a Medical Practitioner not recognized by the Medical Council of India or by Central Council of Indian Medicine or by Central council of Homeopathy.
  • Treatment provided by anyone with the same residence as an Insured Person or who is a member of the Insured Person’s immediate family or relatives.
  • Treatment provided by Hospital or health facility that is not recognized by the relevant authorities in India. 
  • Artificial life maintenance for the Insured Person who has been declared brain dead or in vegetative state as demonstrated by:
  • Deep coma and unresponsiveness to all forms of stimulation; or
  • Absent pupillary light reaction; or
  • Absent oculovestibular and corneal reflexes; or
  • Complete apnea.

AYUSH Treatment

Any form of AYUSH Treatments, except as mentioned in policy document

Why choose GoActive™?

Doctors Speak

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Max Bupa doctors are here to guide you

Check out our blog to find out what the doctors and experts have to say on health insurance and healthy living.

Calculate Medical Expenses

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Painless renewals

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Assured plan renewal for life

Get up to 20% off on renewals for staying healthy

Get cashless health check annually

Assured policy renewal with no extra loading

Get 20% more coverage for every claim-free year

Add personal accident cover.

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Hassle-free 5 minutes renewal process

Seamless renewal options.

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Frequently Asked Questions







There are various ways in which you can purchase this policy:

Online: On purchase of this plan online your policy will be generated almost instantly along with your policy kit and card. This is applicable for cases which do not require further underwriting or medical checkup.

Telephone: If you wish to know more about Max Bupa’s Health Insurance Plans, please speak to our specially trained sales team or your local advisor. Call us on Phone 1860 500 8888 (Toll Free) between 9 am and 6 pm IST (Monday to Saturday) or click on ‘Click to arrange a call’ to buy the policy over the phone or to fix up an appointment.

Branch: Please visit our branch in your city. The complete list of branch locations is available in the Contact Us section of the website

Get the most value from GoActive™

The Max Bupa Promise

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The Max Bupa Promise

30 Minute cashless claims processing

Spend less time on paperwork and more with your family

Health network beyond hospitals

A cashless network of 7000+ hospitals & 2000+ doctors

No third-party agents! Direct claim settlement

No TPA involvement in processing your claim

Cashless OPD & Paperless reimbursements

No paper, no hassle. Get online reimbursements

Your everyday health partner

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your everyday health partner-compressed

Max Bupa Health App

Track your health, manage your policy & renewals

Download App now>>

Health coach

Reach your fitness goals with a personalised health coach

Download App Now >>

Document locker

Store & access all your medical records with a few taps

Login to Health App>>

Book Cashless OPD Online!

Doctor’s appointment through our cashless health network

Hassle-free claims

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Hassle-free claims
Get admitted

Visit us at one of our hospitals

Use your health card

Identify yourself with your MaxBupa health card

Get validated

After validation your request will be sent directly to us

We Review

No third party involved!

Claim Settled

In as less as 30 minutes!

Get a quote

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