At Max Bupa, we provide the best services to make claiming as simple and straightforward
as it possibly can be. Just follow the simple steps given on the link to claim:
To make a claim against your policy.
Please download claim form,
Fill and send the claim form with all the original bills at our below mentioned address:
Max Bupa Health Insurance Company Limited,
B-1/I-2, Mohan Cooperative Industrial Estate
Mathura Road, New Delhi-110044
To view your claim status, please log on to the customer section.
Generate your tax receipt instantly
Please enter below details and generate your tax receipt instantly.
For Changing address, Please login
If you have never logged in using your email credentials, click on “Generate your
new login ID”, enter policy details and create your login. Your password will be
mailed to your instantly.
We at Max Bupa are very keen to hear about the aspects of your Policy that you believe
can be improved. If something does not go well and as expected or promised, here
are some simple ways to ensure that your concerns are dealt with as quickly and
effectively as possible.
Forgot User ID /
Instantly generate your user ID and password. Your details will be mailed to your
registered email ID.
In the event of hospitalization, the cost of your medical treatment is covered - with no limit on the hospital room category.
The coverage for medical expenses due to illness is truly comprehensive - beginning 30 days before admission to a hospital, and ending up to 60 days after discharge - only dependent on the approval on the in-patient care hospitalization claim.
Get more insurance for your hard earned money, with an additional Sum Insured equal to the Base Sum Insured in the same year. This is only subject to the two following requirements:
All AYUSH (Ayurveda, Unani, Siddha and Homeopathy) treatment is covered up to the Base Sum Insured.
You are entitled to the following benefits after renewal:
Medical expenses incurred during organ harvesting are covered under this plan.
Under this plan, medical care at your home is covered in case of a shortage in hospital beds, or in the case of a patient being advised treatment at home by a doctor or medical practitioner.
The cost of any Emergency Ambulances are covered, as required, and paid once an in-patient claim has been accepted.
As a Max Bupa Policy Holder, you can access your claims history, health information, health profile and records of any tests you've taken with us from anywhere.
We've split our network into two zones for your convenience.
Zone 1: Delhi/NCR, Mumbai(including Thane and Navi Mumbai), Bengaluru, Chennai, Surat, Pune, Hyderabad, Kolkata, Ahmedabad
Zone 2: Rest of India
If you reside at any location in India outside Zone 1, you get to choose from a tiered network of cities. This provides you with:
Your good health should be a conversation between you and your health partner. Settle your claims directly with the team at Max Bupa, without involving any third-parties.
We understand that your recovery is more important than worrying about arranging for money. This is why we offer cashless treatment at a network of more than 3500 quality hospitals. Get cashless approval within 30 minutes when no further documentation is required.
Opt for a 2 year tenure on your insurance plan and get attractive discounts on your premium.
Guarantee your policy renewals for life, with no increase in premium even if you make a claim. Your premium is only calculated basis your age and city of residence, and NOT your claim history.
Cover medical expenses irrespective of age, from newborns to senior citizens. There is no minimum or maximum age limit for enrolment.
A Max Bupa health insurance policy can help you save tax under Section 80D of the Income Tax Act. These benefits are subject to change in tax laws. You can consult your tax advisor for more in-depth advice pertaining to your personal finances.
Your complete satisfaction is important to us. If you're unsatisfied with your policy, you have a 15 day free trial period during which you can cancel your policy simply by stating your reason.
Get a lump sum payment for every day of hospitalisation in addition to in-patient benefits. This amount is over and above the sum insured, payable for up to 30 days of hospitalisation.
It is difficult to decide an adequate cover at times. A cover which is sufficient today may become irrelevant tomorrow due to the rising medical inflation. At the same time, a large insurance cover in the current policy may not be affordable or available.
The deductible option in our health companion health insurance plan acts like a stepney to your health insurance plan and is an additional coverage offered with a threshold limit. It comes into effect only when your total claim in the same year surpasses the threshold limit.
A top-up is important as it takes care of the gap between your existing coverage and the actual cost incurred during the year.
When you want to increase your total coverage without paying much, you can opt for Top-up options. However, while you can top-up at any time, it is not advisable unless:
Let us understand with an example:
There are various ways in which you can purchase this policy:
Online: On purchase of this plan online your policy will be generated almost instantly along with your policy kit and card. This is applicable for cases which do not require further underwriting or medical check-up.
Telephone: If you wish to buy or know more about Max Bupa's Health Insurance Plans, please speak to our specially trained sales team or your local advisor. Call us on Phone 1800 3010 3333 (Toll Free) between 9 am and 6 pm India time (Monday to Saturday) to fix up an appointment.
Branch: Please visit our branch in your city. The complete list of branch locations is available in the Contact Us section of the website.
You have the option of buying a health insurance policy for a period of one year or two years. You will be able to get discounts on purchase of a policy for two years. This is applicable for Health Companion (Individual, Family Floater and Family First) plans on the premium for the second year only. At the end of your insurance period you need to renew your policy if you wish to continue being covered, without a break.
Yes. You can avail a tax benefit available under Section 80D of the Income Tax Act 1961 by buying a health insurance policy. Section 80D benefit is over and above rebate under Section 80C. Tax benefits are subject to changes in the tax laws; please consult your tax advisor for more details.
A medical check-up may be necessary when you sign up for a new health insurance policy. It is in your best interests to undergo a medical check-up at the time of enrolment so that when you need us, we're there to provide speedy and efficient support and faster settlement of claims. However, medical check-ups are not usually needed for renewal of policies.
For sums insured up to Rs. 4 lakhs, medical tests are to be conducted. You will have to bear 50% of total costs for tests. In case your proposal is rejected, we will deduct the balance 50% of cost of medical tests from your premium. The balance premium would then be refunded.
The Annual Insurance Cover amount is the maximum amount payable during the year in the event of one or more claims. It is also known as 'sum insured' and 'sum assured'. The premium off the policy is also dependent on the annual insurance amount that you choose.
Yes, you can cover your family residing in India under one policy. Your health insurance policy can be used by you all across India. For cashless facility, all you need to do is check for a Max Bupa network hospital near your place of residence. You can also get your claims reimbursed if you get treated at a hospital which is not in Max Bupa's hospital network.
Our Family Floater health insurance plan is affordable & comprehensive,
designed keeping in mind the nuclear family (you, your spouse and
up to 4 children). Direct claim settlement, cashless facility, and assured plan
renewal for life are some of the key benefits.