Help Centre: All Health Insurance Plans | Max Bupa
Frequently Asked Questions

Q. Is Health Insurance the same as Life Insurance?

Q. Is there any tax benefit that one can avail of while purchasing Health Insurance?

Q. What is Annual Insurance Cover?

Q. What do you mean by Cashless Hospitalization?

Q. Is Mediclaim the same as health insurance?

Q. How can I buy this policy?

Q. Is a medical checkup necessary before buying a policy?

Q. What are the minimum and maximum policy durations?

Q. Can my friend buy a health insurance policy if he/she is not an Indian National but living in India?

Q. In case I have multiple policies from Max Bupa, how do I view them using the same login ID and password on the website?

Q. My wife and children are residing at Chandigarh while I am here in Delhi. Can I cover all of us in one policy?

Q. Are naturopathy and homeopathy treatments covered under a health policy?

Q. Does health insurance cover diagnostic charges like X- ray, MRI or ultrasound?

Q. Are there any waiting periods when my expenses will not be settled, in case of a contingency?

Q. How does the insurance company decide whether a disease was a pre-existing one or not?

Q. What are the various medical tests terminologies?

Q. Which hospitals can I go to if I need treatment?

Q. What happens when I cancel the policy?

Q. Can I seek treatment at home and be reimbursed for it under health insurance?

Q. Is Health Insurance the same as Life Insurance? - +

No. Most Life Insurance products are designed to protect your family (or dependents) from a financial loss that may arise in the event of your untimely death. The payout is made mostly post the death of the person insured or at the maturity of the policy. Health Insurance on the other hand, protects you against ill health or diseases by covering the expenses you might incur for treatment, diagnosis etc. Health insurance policies need to be renewed annually.