In case you are eligible for hospitalisation coverage under your policy, your pre and post hospitalisation costs will also be covered as per the specific terms of your policy.

Also, in case the policy has an in-built OPD benefit, expenses towards treatment taken at home can be reimbursed as per policy terms.

No, our policies are designed to provide you comprehensive coverage when you need it and there are no exclusions or loading applied in case you claim.

Yes, if there is a hospitalisation related to the viral infection, we will cover the same as per your specific policy benefits

No, since these viral infections are not a part of pre-existing ailments it won’t have any waiting periods  However, all health insurance policies have a standard waiting period of 30 days from the date the policy is purchased.

Coronavirus is an epidemic currently closely managed by the Government of India and the Health Ministry. Treatment protocols are defined and managed in a concerted effort to reduce transmission. We would suggest that you contact the central helpline in your city who will advise you on next steps. All tests for detection are currently being done in government approved laboratories and specific quarantine facilities built for Coronavirus patients. However, in case of a hospitalisation, the claim process will be similar to other disease conditions. You can contact our helpline 1860-500-8888 for more details. Our claims process is also available on our website. We are committed to expedite the processing of all such claims.

No! As a customer centric health insurance company, we will continue to support all Coronavirus patients as per their policy terms and conditions.