At Max Bupa, we provide the best services to make claiming as simple and straightforward
as it possibly can be. Just follow the simple steps given on the link to claim:
To make a claim against your policy.
Please download claim form,
Fill and send the claim form with all the original bills at our below mentioned address:
Max Bupa Health Insurance Company Limited,
B-1/I-2, Mohan Cooperative Industrial Estate
Mathura Road, New Delhi-110044
To view your claim status, please log on to the customer section.
Generate your tax receipt instantly
Please enter below details and generate your tax receipt instantly.
For Changing address, Please login
If you have never logged in using your email credentials, click on “Generate your
new login ID”, enter policy details and create your login. Your password will be
mailed to your instantly.
We at Max Bupa are very keen to hear about the aspects of your Policy that you believe
can be improved. If something does not go well and as expected or promised, here
are some simple ways to ensure that your concerns are dealt with as quickly and
effectively as possible.
Forgot User ID /
Instantly generate your user ID and password. Your details will be mailed to your
registered email ID.
Accidents cannot be predicted, but they can be prepared for. In the case of accidental
death of any insured person, we pay 100% of the sum assured.
In the unfortunate case of permanent total disability, we pay 125% of the sum assured.
If you incur a permanent partial disability through an accident, we pay up to 100%
of the sum assured. To find out more, read more here.
Prepare for your child's future - even when you're not around. In case of accidental
death or permanent total disability, 5% of your sum assured, or Rs. 50,000 (whichever
is lower) is paid toward your child's education. This is only applicable for plans
where children are covered.
Any funeral expenses are covered up to Rs. 5000, in the case of the accidental death
of any insured member.
If you are claiming your insurance as an individual, you are entitled to 100% of
the sum assured promised.
When you are claiming your sum assured on a family plan that covers yourself, a
spouse and up to 2 children, you are entitled to 100% of the amount, your spouse
is entitled to 50% or Rs. 10 Lacs, and your children are entitled to 20% of the
amount or Rs. 2 Lacs.
Adults are eligible between the age of 18 to 60, while children are eligible between
the age of 5 to 21.
If your claim is admissible, you are entitled to a guaranteed cash benefit.
Opt for a 2 year tenure on your insurance plan and get attractive discounts on your
We believe you should focus on the treatment of your loved ones rather than running
after claim settlement. Therefore, all claims are processed directly by our own
customer services team without the need for any third-party involvement.
Guarantee your policy renewals for life, with no increase in premium even if you
make a claim. Your premium is only calculated basis your age and city of residence,
and NOT your claim history.
Your complete satisfaction is important to us. If you're unsatisfied with your policy,
you have a 15 day free trial period during which you can cancel your policy simply
by stating your reason.
No matter where you are in the world, or what time it is there, you are covered.
We provide coverage from the policy start date with no waiting period.
Learn more here.
Download the prospectus here.
We provide the best services to ensure that the claim process is as easy and straightforward
as possible. In order to process the claim, the following documents are needed:
In case of Accidental Death
In case of Accidental Permanent Total Disability
There are various ways in which you can purchase this policy:
Online: On purchase of this plan online, your policy will be generated
almost instantly along with your policy kit and card. This is applicable for cases
which do not require further underwriting or medical checkup. While all our plans
including Heartbeat and Health Assurance are available for purchase through this
mode, our online special plan Health Companion Health Insurance Plan - Health Companion
can be bought only through this mode.
Telephone: If you wish to know more about Max Bupa's Health Insurance
Plans, please speak to our specially trained sales team or your local advisor. Call
us on Phone 1800 3010 3333 (Toll Free) between 9 am and 6 pm India time (Monday
to Saturday) and click on 'Click to arrange a call' to buy the policy over the phone
or to fix up an appointment.
Branch: Please visit our branch in your city. The complete list
of branch locations is available in the Contact Us section of the website
You have the option of buying a health insurance policy for a period of one year
or two years. You will be able to get discounts on purchase of a policy for two
years. This is applicable for Heartbeat and Health Companion Health Insurance plans
on the premium for the second year only. At the end of your insurance period you
need to renew your policy if you wish to continue being covered, without a break.
Yes. You can avail a tax benefit available under Section 80D of the Income Tax Act
1961 by buying a health insurance policy. Section 80D benefit is over and above
rebate under Section 80 C). Tax benefits are subject to changes in the tax laws;
please consult your tax advisor for more details
A medical check-up may be necessary when you sign up for a new health insurance
policy. However, medical checkups are not usually needed for renewal of policies.
It is in your best interests to undergo a medical check-up at the time of enrolment
so that when you need us, we're there to provide speedy and efficient support and
faster settlement of claims.
The Annual Insurance Cover amount is the maximum amount payable during the year
in the event of one or more claims. It is also known as 'sum insured' and 'sum assured'.
The premium of the policy is also dependent on the annual insurance amount that
Yes, you can cover your family residing in India under one policy. Your health insurance
policy can be used by you all across India. For cashless facility, all you need
to do is check for a Max Bupa network hospital near your place of residence. You
can also get your claims reimbursed if you get treated at a hospital which is not
in Max Bupa's hospital network.
Your family always comes first. And keeping this in mind, we've designed a one-of-its-kind
health insurance plan which caters to the needs of the large
Family allowing coverage for every family member.