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We at Max Bupa are very keen to hear about the aspects of your Policy that you believe can be improved. If something does not go well and as expected or promised, here are some simple ways to ensure that your concerns are dealt with as quickly and effectively as possible. Know more
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At Max Bupa, we provide the best services to make claiming as simple and straightforward as it possibly can be. Just follow the simple steps given on the link to claim: Know more
To make a claim against your policy.
Fill and send the claim form with all the original bills at our below mentioned address:
Max Bupa Health Insurance Company Limited,
B-1/I-2, Mohan Cooperative Industrial Estate
Mathura Road, New Delhi-110044
Fax: 1800-3070-3333 Download
To view your claim status, please log on to the customer section. Know more
1860-3010-3333 | 011-66326666
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Accidents cannot be predicted, but they can be prepared for. In the case of accidental
death of any insured person, we pay 100% of the sum insured.
In the unfortunate case of permanent total disability due to an accident, we pay
125% of the sum insured.
If you incur a permanent partial disability through an accident, we pay up to 100%
of the sum insured. To find out more, read more here.
Prepare for your child’s future – even when you’re not around. In case of accidental
death or permanent total disability, minimum of 5% of your sum insured or Rs. 50,000
(for sum insured up to 25 lacs) / Rs. 500,000 (for sum insured more than 25 lacs)
per child, is paid toward your child’s education. This is only applicable for plans
where children are covered.
Any funeral expenses are covered up to Rs. 5000 (for sum insured up to 25 lacs)
/ Rs. 50,000 (for sum insured more than 25 lacs), in the case of the accidental
death of any insured member.
In the unfortunate case of temporary total disability, 1% of Temporary Total Disability
sum insured is payable per week. This weekly payout shall be made for a maximum
of 100 continuous weeks. This benefit can be availed and renewed by salaried individuals
In case of hospitalization due to an accident, medical expenses incurred towards
such hospitalization shall be payable up to 2% of AccidentCare sum insured. This
benefit shall be available for hospitalization in India only.
If you are claiming your insurance as an individual, you are entitled to 100% of
the sum insured promised.
When you are claiming your sum insured on a family plan that covers yourself, a
spouse and up to 2 children, you are entitled to 100% of the amount, your spouse
is entitled to 50% or Rs. 10 Lacs (whichever is lower), and your children are entitled
to 20% of the amount or Rs. 5 Lacs (whichever is lower).
Adults are eligible between the age of 18 to 65 years, while dependent children
are eligible between the age of 2 to 21 years.
You can also opt for a 2 or 3 year tenure on your insurance plan and get attractive
discounts on your premium.
We believe you should focus on the treatment of your loved ones rather than running
after claim settlement. Therefore, all claims are processed directly by our own
customer services team without the need for any third-party involvement.
Guarantee your policy renewals for life. Your premium is only calculated basis your
age and city of residence, and NOT your claim history.
Your complete satisfaction is important to us. If you’re unsatisfied with your policy,
you have a 15 day free look period during which you can cancel your policy simply
by stating your reason. The free look period will be 30 days if the Policy is purchased
through distance marketing mode and Policy Tenure is 3 years.
No matter where you are in the world, or what time it is there, you are covered.
However, the optional benefit of Accident Hospitalization shall be available for
hospitalization in India only.
We provide coverage from the policy start date with no waiting period.
Learn more here.
Download the prospectus here.
We provide the best services to ensure that the claim process is as easy and straightforward
as possible. In order to process the claim, the following documents are needed:
In case of Accidental Death
In case of Accidental Permanent Total Disability
In case of Accidental Permanent Partial Disability
In case of Accidental Temporary Total Disability
In case of Accident Hospitalization
There are various ways in which you can purchase this policy:
Online: On purchase of this plan online your policy will be generated
instantly along with your policy kit and card. This is applicable for cases which
do not require further underwriting or medical check-up.
Telephone: If you wish to know more about Max Bupa’s Health Insurance
Plans, please speak to our specially trained sales team or your local advisor. Call
us on Phone 1800 3010 3333 (Toll Free) between 9 am and 6 pm India time (Monday
to Saturday) and select ‘Click to arrange a call’ to buy the policy over the phone
or to fix up an appointment.
Branch:: Please visit our branch in your city. The complete list
of branch locations is available in the Contact Us section of the website
You have the option of buying a health insurance policy for a period of one year
or two or three years. You will be able to get discounts on purchase of a policy
for two or three years. At the end of your insurance period you need to renew your
policy if you wish to continue being covered, without a break.
Yes. You can avail a tax benefit available under Section 80D of the Income Tax Act
1961 by buying a health insurance policy. Section 80D benefit is over and above
rebate under Section 80C. Tax benefits are subject to changes in the tax laws; please
consult your tax advisor for more details
A medical checkup may be necessary when you sign up for a new health insurance policy.
However, medical checkups are not usually needed for renewal of policies. It is
in your best interests to undergo a medical check-up at the time of enrollment so
that when you need us, we‘re there to provide speedy and efficient support and faster
settlement of claims.
Yes, you can cover your family residing in India under one policy. Your health insurance
policy can be used by you all across India. For cashless facility, all you need
to do is check for a Max Bupa network hospital near your place of residence. You
can also get your claims reimbursed if you get treated at a hospital which is not
in Max Bupa’s hospital network.
Your family always comes first. And keeping this in mind, we've designed a one-of-its-kind
health insurance plan which caters to the needs of the large
Family allowing coverage for every family member.