Max Bupa strengthens leadership team
Appoints Somesh Chandra as Director - Customer Services, Operations and Technology
New Delhi, May 8 2013: Max Bupa Health Insurance Company Limited announced today the appointment of Somesh Chandra as Director - Customer Services, Operations and Technology. This is in line with Max Bupa’s focus on strengthening its customer service portfolio. In this capacity, Somesh will be responsible for Customer Services, Operations and IT functions.
Somesh’s key responsibility will be to ensure proactive and high quality service to customers by strengthening the IT platform to ensure seamless service delivery. Max Bupa is committed to providing high quality service with SevaBhav to its increasing customer base and Somesh’s contribution will be key to achieve this. Somesh will report to Manasije Mishra, Chief Executive Officer, Max Bupa and will be based out of the office headquarters in Delhi. Somesh joins Max Bupa from Religare Corporate Services and brings with him over 15 years of experience in the field of Management Consulting, IT and Operations.
Speaking about Somesh’s appointment, Manasije Mishra, Chief Executive Officer, Max Bupa said, “I am delighted to welcome Somesh on board. Customer centricity is at the heart of what we do at Max Bupa and with his rich experience Somesh will play a pivotal role in our continued efforts towards providing an unmatched customer service experience in health insurance. ”
An Electronics Engineer and a certified Project Management professional by qualification, Somesh has handled key portfolios in leadership roles at Religare, McKinsey, CSC and TCS.
Note to Editors:
About Max Bupa Health Insurance
Max Bupa Health Insurance is a, 74:26, joint venture between Max India Limited, a multi-business corporate with expertise in life insurance and health care and Bupa, a leading international healthcare provider with 65 years of healthcare knowledge. Max Bupa brings together a combination of Bupa’s global health insurance expertise and customer service expertise with Max India’s understanding and experience of the Indian health and insurance sectors. Max Bupa offers quality health insurance services through a dedicated team of over 1000 people and its network of 21 offices across 13 cities - Delhi, Mumbai, Hyderabad, Chennai, Bangalore, Pune, Ludhiana,Chandigarh, Jaipur, Surat, Kochi, Kolkata and Patna. Max Bupa offers individual and family oriented health insurance policies for Indians across all age groups.
Strong Network of 1800 hospitals
Max Bupa Health Insurance has a direct working relationship with a network over 1800 top quality hospitals and healthcare providers and at the same time the company plans to extend its network of hospitals to other parts of the country. Max Bupa services customers directly without third party involvement. For more details about the company and a list of all our network hospitals please visit www.maxbupa.com.
About Max India
Max India Group is a multi-business corporate, driven by the spirit of enterprise and focused on people and service oriented businesses. The Company is headquartered in New Delhi, India. Max India is in the ‘Business of Life’ with its vision is to be one of India’s most admired corporates for Service Excellence. It ‘Protects Life’ through its Life Insurance subsidiary Max Life, a joint venture between Max India and Mutsui Sumitomo; ‘Cares for Life’ through its Healthcare company, Max Healthcare, a joint venture between Max India and Life Healthcare, South Africa; ‘Enhances Life’ through its Health Insurance company, Max Bupa Health Insurance, a joint venture between Max India and Bupa Finance Plc., UK; ’Rejuvenates Life’ through its Senior Living business Antara, a fully owned subsidiary of Max India and ‘Improves Life’ through its Clinical Research business, Max Neeman, a fully owned subsidiary of Max India. The Group also continues its interest in manufacture of Specialty Products for the packaging industry through its strategic business unit Max Specialty Films.
The flagship company Max India Limited is a widely held public listed entity, with the owner sponsors, led by Analjit Singh holding over 39% stake. Its other shareholders include some of world’s best Institutional Investors such as, Goldman Sachs, International Finance Corporation, Washington (IFC) and Temasek Holdings.
About Bupa: 65 years of Health and Care
Bupa’s purpose is to help people lead longer, healthier, happier lives. Established in 1947, it has over 11.3 million customers in more than 190 countries. Employing over 52,000 people, Bupa has operations around the world, principally in the UK, Australia, Spain, New Zealand and the USA, as well as Hong Kong, Thailand, Saudi Arabia, India, China and across Latin America. A leading international healthcare group, Bupa offers personal and company health insurance, runs care homes for older people and hospitals, and provides workplace health services, health assessments and chronic disease management services, including health coaching, and home healthcare. With no shareholders, Bupa invests its profits to provide more and better healthcare and is committed to making quality, patient-centred, affordable healthcare more accessible in the areas of wellness, chronic disease management and ageing.
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